Using Technology to improve your care.

 

Our Care Planner App

Technology will never replace the need for locally managed, personalised care from highly trained experts, however we do invest heavily in ensuring our care services are at the forefront of progression in our industry. By doing so we benefit from the use of safe, effective technology where it has demonstrably improved the well-being of our clients and their families.

There are many examples of how we use technology to underpin how we deliver our home care services from scheduling and managing care visits, to helping monitor health outcomes, to enabling our carers, clients, families and health professionals to be better connected.

Our secure care planner app is the digital system we use to manage all of your care records. It significantly improves how information is shared across and between services, families and health experts. It provides you, your carers, our care management team and health professionals with immediate access to your most recent care records. Providing a simple way to communicate with your care team.

Our professional carers access our app through their mobile device allowing them and your care management team to have instant access to your latest care records. This helps maintains the safety of your care and ensuring tasks are completed, but also allowing us to more effectively monitor the health outcomes of your care and work, also preventing incidents.

 
 
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Transparent.

  • View all important information about your care, with copies of your care plan and needs assessments.

  • Details of past and future care visits; who is due to attend, all notes and records produced during care visits, including medications.

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Responsive.

  • Information regarding your care, is instantly available to your care management team in the office.

  • Enabling us to monitor the delivery of your care in real time and ensure our service is as responsive and effective as possible.

 
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Peace of mind.

  • Give permission for your loved ones to access information with our Head Office.

  • Enabling yourself and your loved ones to keep on the same page.

  • A great way to facilitate seamless care everyone is confident with.

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Connected.

  • Carers able to read and update notes.

  • Receive regular communications about planned appointments.

  • Carers alert the care management team in the office to important information.

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Secure.

  • All digital records are stored as encrypted data.

  • Increased security and safety over your confidential information.

 

Talk to us about your care concerns